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FAQ Capa.jpg
  • Are mushrooms illegal in Brazil?
    Mushrooms are not prohibited. The Federal Constitution establishes that an act must be previously declared illegal by a law. As mushrooms are not explicitly listed in any law, they cannot be considered illegal
  • Is there an age restriction to buy at Psilocultura?
    Yes. You must be over 18 years of age to order products from the webshop.
  • What payment methods can I choose?
    After ordering on the website, we contact you via Whatsapp and payment is made via PIX.
  • Does Psilocultura have a physical store?
    We do not have a physical store. All our products can be ordered through the website and shipped all over Brazil.
  • How are the products shipped?
    We use the traditional method of the Post Office and ship our products safely and discreetly.
  • What is the order submission deadline?
    After payment confirmation, your product will be shipped within 2 business days. The deadline varies depending on the region, so it needs to be consulted.
  • What is the pickup and delivery time?
    The deadline is 1 business day, most of the time almost immediately after confirmation of purchase.
  • If my order is not delivered, what should I do?"
    The shipping method by the Post Office requires the presence of someone to receive the product. If no one is registered on the site, after 3 attempts, the product returns to the site's PO Box. Make sure the registered address is correct, because if there is any inconsistency, incomplete or non-existent data, causing the return by the Post Office, a new shipping fee will be charged.
  • Is the quality of the mushroom growing process reliable?
    Yes, our mushrooms are grown in a sterile environment, free from contamination.
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