Purchase Terms & Conditions
By purchasing on our site you agree to the
following terms:
Our products are sold exclusively for the purpose of research, study and ethnobotanical collections, and the user is entirely responsible for any other purpose that may be given to them.
The customer agrees that:
• You are over 18 years old and will be responsible for any misuse or sale of our products;
• The purpose is to use them in research in biological and cultural fields or as collectibles.
Legal Notice:
Description of Legal Notice
1. The use of the site and purchase of products is only allowed for people over 18 (eighteen) years old.
two. Psilocultura is a website specialized in the study of mycology and the cultivation of fungi of various species.
3. The products we sell are in accordance with Brazilian legislation, and their commercialization in national territory is NOT prohibited.
4. Psilocybin and psilocin, hallucinogenic substances present in the most common types of magic mushrooms, such as Psilocybe Cubensis, are substances banned by Anvisa (National Health Surveillance Agency) since 1998. Therefore, these substances, when isolated, are considered illegal.
5. None of our products fall within the list of narcotic substances contained in Ordinance 344 of 1998 by ANVISA, not even in Resolution RDC 48 of 2014, as they are NOT classified as herbal medicines.
7. The fruiting structures of some fungal species contain psychotropic or psychoactive compounds, which can be consumed recreationally or in traditional spiritual ceremonies, its use being protected by the Federal Constitution in its article 5, items IV and VIII.
8. Our products are NOT indicated for the prevention, treatment or cure of any disease, and their use is prohibited for people suffering from any degree of mental illness, depression, high blood pressure, heart disease, during pregnancy and breastfeeding.
9. If you use antidepressants or similar drugs (MAO inhibitors), the use of entheogenic substances should be avoided.
10. Keep the products out of the reach of children and animals, away from light and sunlight.
11. If in doubt, always consult a doctor for more information.
12. The information contained in the site regarding the use of plants is of popular and/or scientific knowledge and is used for study and research.
13. Psilocultura does not authorize website users to disclose its content or sell its products for illicit purposes or in disagreement with Brazilian legislation.
Shipping Policies:
• POST OFFICE: Delivery time is up to 1 business day after payment confirmation
• DELIVERY: After payment confirmation, it will be sent until 18:00 of the same day.
• PICK UP: After payment confirmation, the order will be available for pick up until 18:00 on the same day, and can also be picked up during business hours on the following days.
Return and Refund:
• Upon receiving your product, if you have any manufacturing defect, contact our customer service via the WhatsApp number and email available under “contact”. If a problem is really found, we will contact you via WhatsApp to confirm the refund or exchange of the product.
• All biological materials sold on this site leave the laboratory tested and free from contamination. If any inoculum presents a problem, please contact us to find out the cause. Only buy products from this site if you are familiar with the subject, if you are studying or following a cultivation guide. The procedures involved in mushroom cultivation require complex theoretical knowledge, if you don't have them, we are not responsible for contaminants after the shipment of our cultures.
• We are not responsible for the misuse of our products, nor for contamination caused by the customer's inexperience. The customer's use of our products and the information on our website is entirely at their own risk.
• We are not responsible for packages lost or damaged on the way, including the infeasibility of the culture due to excessive heat during transport by post or filling in the wrong address at the time of purchase.
• If you have problems related to the delivery service, you must file a claim with those responsible for transporting the goods.
• The customer can request the cancellation of their purchase before shipping.
• Thinking about the satisfaction of our customers and the best shopping experience, we are always available to clarify all doubts and questions about our products and any possible problem.
Customer service:
• Opening hours: Monday to Friday from 10:00 to 18:00 and Saturday from 11:00 to 14:00
Performed via Whatsapp: (85) 99904.2983 or email: psilocultura@gmail .com
Privacy Policies:
We receive, collect and archive the information you add to our website or otherwise provide to us. In addition, we collect login data; email address; password; computer and internet information and purchase history. We may use tools to measure and collect browsing information, including page response time, total time spent on certain pages, page interaction information and the methods used to leave the page. We also collect personally identifiable information (including name, email, password, means of communication); payment details (including credit card information), comments, feedback, recommendations and personal profile.
What will we do with this information?
• When you carry out a transaction in our store, as part of the buying and selling process, we collect some personal information such as: name, email and address.
• When you access our website, we automatically receive your computer's internet protocol and IP address in order to obtain information that helps us learn about your browser and operating system.
• Any messages you exchange with us via email or website will also be stored on our servers.
• Email Marketing will only be carried out if you allow it. In these emails you can receive news about our store, new products and other updates.
Consent:
• When you provide personal information such as your name, phone number and address to complete a transaction, verify your credit card, place an order, arrange for a delivery, return a purchase or other similar actions, you are also giving consent. After carrying out these actions, we understand that you agree with the collection of data to be used by our company in the form and terms described herein.
• If we ask for your personal information for a secondary reason, such as marketing, we will ask you directly for your consent, or provide you with an opportunity to say no.
• And if you want to withdraw your consent, how to proceed?
If after you have provided us with your data and you later change your mind, you can withdraw your consent at any time by contacting us at psilocultura@gmail .com
Disclosure:
• As a general rule, we will not disclose your personal information. We will only disclose if we are required by law to do so by virtue of a competent court order.
Third Party Services:
• In general, the third party providers used by us will only collect, use and disclose your information to the extent necessary to enable them to perform the services they provide to us.
• However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them in connection with your purchase transactions.
• For these providers, we recommend that you read their privacy policies so that you can understand the manner in which your personal information will be used by these providers.
• In particular, remember that certain suppliers may be located in, or have facilities that are located in different jurisdictions than you or us. Accordingly, if you wish to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which the service provider or its facilities are located.
• As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used to complete that transaction may be subject to disclosure under United States law, including the Patriot.
• Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.
Links:
• When you click on links in our store, they may direct you away from our website. We are not responsible for the privacy practices of other websites and we recommend that you read their privacy statements.
Safety:
• To protect your personal information, we take precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
• If you provide us with your credit card information, that information is encrypted using "Secure Socket Layer" (SSL) technology. While no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Changes to this Privacy Policy:
• We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately after their publication on the website. If we make material changes to this policy, we will notify you here as soon as they have been updated so that you are aware of what information we collect and how we use it.